Our Services
Performance Management
What is the level of performance in your company? Is it in its full potential or is there room for improvement? In the challenging business context we are living in, it is fundamental to optimise processes, reduce costs and improve the corporate image of products to promote companies’ competitiveness. The Performance Improvement services focus on the best practices for achieving this goal.
Is your company going through any of these situations?
-Declining KPIs in several departments or business areas;
-Reduced or diminishing profit margins;
-Organisational practices misaligned with systems and infrastructures;
-Inefficient processes or outdated technologies;
-High rates of defected products or scrap materials;
-Low levels of client satisfaction;
-Demand for new channels for client contact;
-Need for higher quality control;
What are the areas of Performance Management?
Performance Management, in a preliminary phase, focuses on organisational performance analysis based on quantitative and qualitative metrics. The essence of “management” is found in proposals outlined for eliminating inefficiencies at Market level, Strategy and Governance, Technology and Value Chain. After implementing the recommended actions, the results are audited and monitored in order to guarantee sustainable results.
What are the benefits of Performance Improvement?
- Eliminating wastes and inefficiencies in the value chain and organisational structure;
- Operational costs reduction by implementing new technologies;
- Improvement of financial results due to process optimisation;
- Reinforcement of quality and cutback in defective products;
- Increase in consumer satisfaction;
- Adoption of new communication and trade channels with clients and partners;
- Increase in employee commitment by improvements in performance monitoring;
- Consolidation of competitiveness.